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Thread: Hunter 44377 Help Me I am in Tech Hell

  1. #1
    Junior Member

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    Hunter 44377 Help Me I am in Tech Hell

    My power company supplied us with a thermostat with wifi. I changed providers so I bought a Honeywell with Wifi.

    Two different techs couldn't get it to run. Even with Honeywell tech support on line, they advised us to get a technician out. I had atech out whom I had paid.




    I researched and couldn't figure it out. I decided to go lower tech with a different brand, hence the Hunter purchase. I was just going to get a mechanical one with digital display but Lowes didn't have them and after a 50 minute drive, I settled on this one.

    It installed well and appears to work except for the same problem I had with the honeywell.

    When the AC is off or not running, the compressor is still going. I had hoped it was a defective thermostat and that this would fix it. I would gladly go back to the original one from the power company but the tech's lost the wall module where the wires tie into.

    I see in googling that that Y! is the compressor contacter. I fix pc's but I have no knowledge of this area.

    Any ideas?

    Your help would be appreciated.

  2. #2
    HVAC Thermostat Specialist

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    Have you tried dissconnecting all of the wires at the thermostat an seeing if the compressor still runs with the thermostat wires disconnected? If the compressor still runs with the thermostat wires disconnected there may a issue with the compressor contactor. There may also be a short between the 24vac R wire and the compressor Y wire or there could be a component that was install at compressor unit that is causing the issue.

  3. #3
    Junior Member

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    Thanks - I appreciate your prompt reply

    Even if with dissconnect or off, the compressor runs.

    At least I know it is not the thermostat(s) now. I will have to get some specialized help with the unit.

    Thanks again,

    Don


    Quote Originally Posted by HVAC View Post
    Have you tried dissconnecting all of the wires at the thermostat an seeing if the compressor still runs with the thermostat wires disconnected? If the compressor still runs with the thermostat wires disconnected there may a issue with the compressor contactor. There may also be a short between the 24vac R wire and the compressor Y wire or there could be a component that was install at compressor unit that is causing the issue.

  4. #4
    HVAC Thermostat Specialist

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    For general knowledge when you were with the other power company that provided the wifi thermostat was there a monthly fee for the thermostat? If there was a monthly fee how much was it? was there a fee when you terminated the thermostat service?

  5. #5
    HVAC Thermostat Specialist

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    When you changed the poco service did you have to have them come put to uninstall the stat? If you paid a tech who couldn't figure out it was not the thermostat at issue then I would ask for my money back! They should have at least figured that part out. IF you shut off the breaker for the indoor unit and go out open the electrical compartment on the outdoor unit.... verify that the contactor plunger is no longer pulled in.

  6. #6
    Junior Member

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    Previous Company: West Texas Utilities. The thermostat and install were free. No monthly fee. But being part of it allowed them to adjust your thermostat in peak times to avoid blackouts. You could opt out but it never seemed to affect me.

    After 2 years, I changed to Direct energy. That saved me hundreds per month. The thermostat worked, but the wifi didn't.

    That is when and why I bought the Honeywell. The builder tried to install it but couldn't get it going right - blew hot air instead of cold. So I had him take it off and put old one back on. It worked - just no wifi.

    Had an electrician come over. Couldn't get it to work and he blew my circuit board - hello $300 bill. Circuit board replaced and HVAC install came over and tried to get the Honeywell to work right. They couldn't. Honeywell said to get a tech out here but the guy was a tech.

    I would put the orig back on if they hadn't lost the wire plate.

    But at this time, maybe like the gentleman said above, it is a bad contact or a short.... all possible.

    I am in a very very small town and it is hard and expen$ive to get someone to come out.

    At this point with so much money and stress, I wish I had never messed with the non-wifi wifi thermostat.

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